How do I ask questions or give feedback?
At the top of the Unleashing the Power web site, you will see a link labeled "feedback." Enter your name, a reply e-mail address, and your question or feedback in the appropriate fields. One of the performance specialists at O.C. Tanner will soon respond to your message or request.
What is the required approval process?
Click here for an overview of the approval process.
My nomination has been approved,
but the nominee has not received anything. Whom should I contact?
You should contact the nominee's manager because they are responsible for coordinating the award presentation. The final approver also has the ability to print out the access code. However, you should attempt to contact the nominee's manager first to avoid redundancy.
Is there a limit to the number of awards a person can receive throughout the year?
No. There is no limit to the number of awards a person can receive throughout the year.
I don’t know the manager of my nominee. How can I find out without alerting the nominee?
Contact your Human Resources department.
I lost my access code. How do I get a new one?
You should contact the program administrator in your BU. She or he can locate the original access code.
Who pays for the award?
The cost of the award will be reflected as part of the nominator's departmental budget and has already been accounted for in corporate planning. As an additional incentive, Quest Diagnostics will cover the taxes for the award, although State and Federal tax laws require the total award amount to be reported on the recipient's earning statement.
Why is the access code sent to the nominee's manager vs. the nominator?
There are several reasons for sending the access code to the nominee's manager. First, we want to make sure that managers are kept at the forefront of the recognition experience. Many employees may not feel comfortable delivering the awards presentation, and it is an essential part of creating a culture of recognition at Quest Diagnostics. Finally, if the nominator is not a part of the same business unit as the nominee it might be impossible for the nominator to make such a presentation. However, if at all possible, it is important for the nominator to be present at the award presentation.
It is the responsibility of the nominee's manager to make arrangements with the nominator concerning the best place and time for the award presentation.